Embedded Shipping vs. Standalone Shipping Software: Where Should Rates, Labels, Tracking, and Billing Live?
The most common way teams frame this decision is "can our OMS integrate with a shipping tool?" That is the wrong first question. Every serious shipping product can integrate. The question that actually decides your architecture is: who owns the shipping workflow, and who owns the data records it produces? Rates, labels, tracking, and billing can be executed in one system and recorded in another; the two do not have to sit in the same place. This article is a framework for deciding where each of those four responsibilities should live, written for the group that usually has to make the call together: 3PL technology leaders, fulfillment operators, OMS/WMS/ERP product managers, developers, and SaaS platforms.
11 min read
Tracking & Visibility